Walk-ins Tech Support Professionals at KPIT

KPIT Cummins Infosystems Ltd

Hrishikesh Chavan

0 - 2 Years

Experience: 0 - 2 Years

Location: Pune

Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type: IT-Software/ Software Services

Role: Associate/Sr. Associate -(NonTechnical)

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Desired Candidate Profile

Current Requirement Details -

"Opportunity for Technical Support Engineers"

This profile is operated on a set of niche customer service & help desk skills. It provides an appropriate opportunity to work on technical support for a streamlined application support operations.

Combination of Semi Technical Skills & Customer Service Skills makes a perfect profile fit.

Experience: 0 to2 Years

Job Location: Pune

Educational Qualifications: Any Graduate

Profile Description:

� Articulate in excellent written and verbal communication skills

� Experience in customer facing role either remote or face to face

� Computer proficiency with applicable software applications (for example SAP, Microsoft Office, CAD, Adobe Suite, programming)

� Demonstrated problem solving skills

� Accuracy in data entry

� Experience in a phone based remote role, e-support, e-chat, or similar

� Familiarity with computer technology

Desired Skill Set:

� Knowledge in call routing and case management processes as well as case logging systems and obligation systems

� Candidate should be ready to work in 24 * 7 work environment

Candidates meeting this criterion can attend the interview, details as follows -

Venue -

KPIT Cummins, Plot No. 35 & 36, Phase 1, Rajiv Gandhi Infotech Park, Hinjewadi, Pune - 57

Date � 11th December 2010, Saturday

Entrance Time - 10.00 am to 11.00 am IST

Contact Person � Hrishikesh Chavan

Please Note -

Candidates should be carrying the print out of the profile & a pass port size photograph & an identity proof.

Entry Gate will be closed @ 11.00 am IST sharp

Best Regards,

KPIT Cummins Talent Acquisition Group

Job Description

Opportunity for Freshers / Experienced Professionals

Walk in @ KPIT Cummins, Pune for Tech Support Associates: 11th Dec 10

Keywords: Technical Support, Customer Support, Consumer Support, Application Support, Customer Care, email, chat, voice

Contact Details

Company Name: KPIT Cummins Infosystems Ltd

Website: http://www.kpitcummins.com

Executive Name: Hrishikesh Chavan

Address: KPIT Cummins Infosystems Ltd
KPIT Cummins Infosystems Ltd, Plot No.35 & 36,
Rajiv Gandhi Infotech Park, Hinjewadi,
PUNE,Maharashtra,India 411057

Telephone: 91-20-66525000

Is a recognized leader in business and technology solutions
Helps its customers globalize efficiently & bring complex technology products/ systems faster to their global markets.
Customers include 145+ global Manufacturing corporations including
10 Fortune 500 companies
120+ automotive manufacturers & automotive part manufacturers
15 semiconductor companies.
Was established in Pune, India, in 1990
Employs 5300+ people (as on June 30, 2010)
Has presence in over 12 countries including USA, UK, Germany, Poland, France, South Africa, Australia, Singapore, Japan, Korea, China and India.