Opening SAP SD Consultants at Maersk Global

Experience:2 - 5 Years

Location:Chennai

Education:UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization,
Post Graduation Not Required

Industry Type:BPO/ITES

Role:System Analyst

Functional Area:ERP, CRM

Desired Candidate Profile

Minimum requirement- 1 Support project experience

Qualification � ANY GRADUATES

Designation/Experience: Team Member 2to 5years in support projects(Preferred to have( not mandatory) SAP SD Certification).



Non technical Skills

 

 Effective communication & interpersonal skills.

 Customer Service and team focus

 Analytical/problem solving skills

 

 
Job Description

Provide resolution to all requests/incidents following standard SOP wherever applicable.

Study and document the OTC portion of the SAP solution including SD, interfaces to FI/CO, MM, BW, SRM, and SEM.

Responsible for finding the root cause and provide solutions within the SLA.

Interact and provide insights to all other support teams.

Raise relevant problem ticket for frequently repeated incidents.

Ensure that the numbers of open incidents with the team are within defined thresholds.

Document and contribute to KEDB.

Impart necessary KT to new/other team members as applicable.

Provide inputs to team lead in areas of service improvement.

 
Keywords: SAP SD OTC Sales & Distribution

Contact Details

Company Name:Maersk Global Service Centres India Pvt. Ltd.

Website:http://www.maersk.com

Email Address:[email protected]

APMM group Companies Employing 1,20,000 Globally.

The Maersk Global Service Centers (GSCs) is a young entity in the Maersk Container Business. Our center team in Copenhagen is heading up the development and growth of the five Global Service Centers located in India, China and Philippines. The GSCs in India currently employs more than 4,000 colleagues under the name of "Maersk Global Service Centers India Pvt. Ltd."

As an integral part of the Container Business, the GSC organization plays an essential role in the pursuit of the overall CB strategy, in particular with regard to delivering the Best Customer Proposition and ensuring Cost Leadership.

The GSCs are established with the objective of delivering sustainable best in class quality and consistent service around the world with constantly seeking operational efficiency and driving process improvements.

At Maersk Global Service Centres you will have the opportunity to change how Maersk Line does market intelligence by lifting our knowledge of the market to new levels. You will be part of recommending the course for Maersk Line on the basis of strategic analysis and you will be part of spotting market opportunities through your tactical analysis. You will be part of a global market leading company and be exposed to the challenges and opportunities that entails.