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Building blocks of SAP Service Management


Home »Service Management »Building blocks of SAP Service Management


SAP Service Management is an enhanced offering based on the SAP NetWeaver platform and includes the latest functionality available in SAP Business Suite solutions --= such as service parts management from SAP Supply Chain Management (SAP SCM), customer service management from SAP Customer Relationship Management (SAP CRM), and enterprise asset management from SAP Product Lifecycle Management (SAP PLM).


As field applications are playing an increasingly important role in all-around service offerings, SAP Service Management also leverages SAP Mobile Business to streamline planning for service personnel on the move with at-a-glance overviews of assignment times, priorities, and status. SAP Enterprise Portal allows service organizations to streamline delivery of mission-critical information across the extended enterprise.

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