In this phase, the business process expert and the implementation team perform knowledge transfer and
begin to monitor process performance, organizational performance, and business proficiency.
The business process expert ensures that all documents are ready for handover
to the relevant operational (IT) teams, and then holds the required handover
sessions (knowledge transfer).
Using SAP tools, the business process expert and operational teams monitor the
business and organizational performance
Business process experts can use the following tools during the implement phase: