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QM Introduction




SAP QM Tips and Quality Management Discussion Forum

Practical and helpful SAP QM Stuff to assist those supporting the SAP Quality Management Modules. If you have any SAP Quality Management question, please feel free to raise it in the SAP QM Forum.

The integration of the QM application component in the R/3 System allows quality management tasks to be combined with those in other applications (such as materials management, production, sales and distribution and cost accounting).




SAP has developed and implemented three quality management systems certified according to ISO 9001:2000

  • SAP Global Development -- Ensures that SAP solutions meet the highest possible standards
  • SAP Active Global Support -- Provides tailored services to maintain the quality of installed solutions
  • SAP IT -- Ensures the stability and quality of SAP's internal IT infrastructure; SAP IT is certified according to the requirements specified in ISO 27001:2005


Each system defines standardized, certified processes for its domain. And use of a system enables employees to share and apply best practices within their domain.

These three quality management systems merge their common information (management review, document control, record control, audits, corrective and preventive action, and personnel development), thereby ensuring the consistent application of this information across SAP.

A D V E R T I S E M E N T

A D V E R T I S E M E N T

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